Frequently Asked Questions
You've got questions. We've got answers
What's inside the box?
Where are the mysteries made / assembled?
Is Murder Mystery Box a small business?
How long has Murder Mystery Box been around?
Do you offer free shipping?
Who is the mystery suitable for?
When can I expect my quarterly mystery to arrive?
When will I be billed for my subscription?
How long will the mystery take to solve?
How do I make a gift subscription?
Can I share my mystery on social media?
What's the refund policy?
I listed the wrong address on my order. Now what?
Curious about the cards hanging around on the site?
Where are the mysteries made / assembled?
Is Murder Mystery Box a small business?
How long has Murder Mystery Box been around?
Do you offer free shipping?
Who is the mystery suitable for?
When can I expect my quarterly mystery to arrive?
When will I be billed for my subscription?
How long will the mystery take to solve?
How do I make a gift subscription?
Can I share my mystery on social media?
What's the refund policy?
I listed the wrong address on my order. Now what?
Curious about the cards hanging around on the site?
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Put yourself in the detective seat with a Murder Mystery Box. Within your box, you'll receive a journal summarizing the crime that has been committed. Additionally, you will be provided with evidence and clues that have been obtained. At specific points of the adventure, you will be prompted to open the clues and review the evidence. Review evidence such as police reports, crime scene summaries, and other evidence to help you find the prime suspect. Follow the journal and evidence to unmask the criminal and their motives. Do you have what it takes to solve the murder mystery?
Each new quarter brings a new case to your door. Or, you can choose from more than two dozen standalone, one-time mysteries. Turn anywhere into detective headquarters with our self contained mysteries. This means that everything you need to solve any of our mysteries is contained within the box. You don't have to go online to obtain clues. It all comes down to an adventurer like yourself and the box. |
All mystery boxes are hand-packaged in-house in the southern United States . Each box is packed with care and consideration by dedicated Murder Mystery Box staff. We do not use co-packers, as a result our accuracy rate is 99.99%. However, if you are missing any component, we welcome you to reach out to us and let us make it right.
Yes. We are a family-owned small business that strives to deliver an enjoyable and intriguing mystery experience to the solo sleuth, duo of detectives, or small group of mystery-solvers. We greatly appreciate your patronage. As a small business, every customer is our most important customer and has been since day one.
We’ve been up and running since 2016 and appreciate our customers today as much as we did on the first day.
Each mystery is hand delivered to the delivery service office (USPS, UPS, FedEx, etc.) by Murder Mystery Box. Shipping costs for our Murder Mystery Boxes are currently covered by us.
The box contains adult themes, meaning, murder. The box is not recommended for children for this reason.
In some form or another, at least one character is murdered along the course of the Murder Mystery Box adventure. Beyond that, the box is meant to be an adventure, and is not overly explicit with regards to gore, language or sexual content. Use or gift at your own discretion.
In some form or another, at least one character is murdered along the course of the Murder Mystery Box adventure. Beyond that, the box is meant to be an adventure, and is not overly explicit with regards to gore, language or sexual content. Use or gift at your own discretion.
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Subscription boxes (quarterly & annual) are mailed out quarterly. (FOUR times per year) The typical transit time is a couple of days. Boxes are mailed mid-month of the following months:
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Annual Subscriptions are one-time purchases (making them great gift options) and are billed at the time of purchase. You will not be charged again. It's a one-time thing.
Our quarterly subscriptions are billed at the time of subscription and every three months thereafter. You can cancel at anytime. Please note that we do not offer refunds. Plan accordingly. If you cancel, but you have already been charged for your next box, you will receive it as scheduled. No other boxes will arrive after that and you will not be charged again.
You can begin a subscription again at anytime.
One-time boxes, Add ons, Bundles, and other games are billed at the time of purchase. These items ship within two business days.
Our quarterly subscriptions are billed at the time of subscription and every three months thereafter. You can cancel at anytime. Please note that we do not offer refunds. Plan accordingly. If you cancel, but you have already been charged for your next box, you will receive it as scheduled. No other boxes will arrive after that and you will not be charged again.
You can begin a subscription again at anytime.
One-time boxes, Add ons, Bundles, and other games are billed at the time of purchase. These items ship within two business days.
It all depends on the investigator. It's like asking how long will it take to beat a video game or read a book. A rough estimation would be an hour or two if the dedicated sleuth really dove into it to finish it all at once. We recommend going though the box at your own pace. It's not a race. It's a mystery to solve.
When ordering a gift, be sure to enter your gift recipient's name and address as the mailing address. If you have any difficulty, reach out to us via our contact page, we're here to assist you. Might we recommend our One-Time Annual Subscription as a gift option? Or a One-Time Mystery? Either option is a one-time purchas- so, no recurring billing. No strings.
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You are welcome to share your unboxing and experience on social media. Please do not share spoilers, elsewise you may spoil the adventure for others. Please do keep in mind that everything contained within the box is copyright protected. While you are encouraged share your experience, we must insist that it is in review format and not a "walk through" of the experience.
No part of the box or its contents may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. |
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Please note that we do not offer refunds or accept returns. Plan accordingly.
If you decide to cancel a subscription, but you have already been charged for your next box, you will receive it as scheduled. No other boxes will arrive after that and you will not be charged again. You can begin your subscription again at anytime.
If you decide to cancel a subscription, but you have already been charged for your next box, you will receive it as scheduled. No other boxes will arrive after that and you will not be charged again. You can begin your subscription again at anytime.
Please be sure to double check your shipping address before submitting your order. If your package is returned to us due to an undeliverable address, mail forwarding issue, or other incorrect address problem, you may be subject to a redelivery fee. Ordinarily, we do not extra charge for shipping, but in the case of a box in need of redelivery, a fee may be charged to resend your box. A redelivery fee for a single Murder Mystery Box is $6.00. Redelivery fee for more than one varies depending upon weight and shipping carrier.
They're part of our Mysterious Cards game. Intrigued? It's a mini mystery game you can play on our site at no charge. Click here to find the intro page. Mystery awaits...
